Thank you for 15 wonderful years

A FAREWELL MESSAGE

Every End Is A New Beginning

After 15 years of pouring myself into this beautiful business, I have decided it’s time to focus my energy on my baby girl Coco, who is the light of my life. I recently heard the metaphor that time is like a melting ice cube and I want to soak up every drop I can with her. In turn, Bixby & Ball will be closing its doors at the beginning of June.

‎ ‎ ‎ ‎ While change is inevitable and also integral to our personal growth and evolution, it’s often bittersweet and this decision certainly comes with sadness for everything I’ll miss about Bixby & Ball — our team, our community, our special little cottage, the feeling I get when creating vignettes throughout the shop — all of it. But there’s also excitement and celebration for what is to come, for all of us. For me personally and the joy of motherhood, for my team and the opportunities that await each of them, for our community and what comes next in our place. I remember how excited we were to get the key to the cottage back in 2010 and now it will be someone else’s turn to open the door to their entrepreneurial dream.

‎ ‎ ‎ I want to extend my deepest gratitude to our customers, many of whom have been with us since we first opened our doors, for welcoming us into your homes and giving us the opportunity to do what we love each day. You have become part of our Bixby & Ball family and we will miss you tremendously. And to my team, you are truly the best of the best and I am forever grateful to each of you for giving of yourselves so generously to help me grow this business into what it is today. I never could’ve done it without you and I wouldn’t

have wanted to anyway. From the beginning, my biggest hope was that stepping into Bixby & Ball would feel less like visiting a store and more like coming home, and I think we’ve done that together.

‎ ‎ ‎ ‎ Thank you again for 15 years that have shaped me in ways I never could have imagined. What an amazing gift, what an incredible ride.


All my best,

FOUNDER & OWNER

FOUNDER & OWNER

Every End Is A New Beginning

have wanted to anyway. From the beginning, my biggest hope was that stepping into Bixby & Ball would feel less like visiting a store and more like coming home, and I think we’ve done that together.

‎ ‎ ‎ ‎ Thank you again for 15 years that have shaped me in ways I never could have imagined. What an amazing gift, what an incredible ride.


All my best,

FOUNDER & OWNER

FOUNDER & OWNER

DREAM TEAM

Your next great hire is here

As many of you know from personal experience, Bixby & Ball would not be what it is today without our team of superstars who have made invaluable contributions over the years. I am incredibly proud of the team we’ve built—and even more excited to see each of them grow and thrive in the next chapter of their professional pursuits.

If you’re looking for a standout addition to your team or are in need of a service one of them now offers, I give each of these extraordinary individuals my highest recommendation and my fullest support. They are truly the best of the best.

Julie Delagarza

Julie Delagarza

SALES DIRECTOR

With 17 years of retail sales leadership complemented by eight years in design consulting, I bring a well-rounded, intuitive approach to customer engagement and team leadership. I’ve built and guided a high-performing team through hiring, onboarding, and ongoing mentorship and training, while remaining deeply connected to the sales floor myself. My personal style relies on authenticity, connection, consultative selling, and deep product knowledge, enabling me to deliver consistent results and cultivate long-term relationships. This blend of leadership and hands-on sales has equipped me with the experience and perspective to elevate my next professional role, grounded in a passion for people and meaningful service. If you’re seeking a sales professional with a proven design perspective who stands behind the products they represent and the people they serve, I’d love to connect.

Caitlin Christensen

Caitlin Christensen

INTERIOR DESIGNER

With over a decade in the interior design industry—and six wonderful years spent creating curated, welcoming spaces at Bixby & Ball—I’m excited to introduce Mae House Interiors. My approach is rooted in classic, personalized design that reflects each client’s individual style and way of living. Whether you’re refreshing a single room or reimagining your entire home, I bring a collaborative spirit, an eye for timeless detail, and a passion for creating spaces that feel as good as they look. I’m thrilled to continue working with clients who value thoughtful design and the feeling of truly being at home.

Terri Matteson

Terri Matteson

VISUAL MERCHANDISING & SALES ASSOCIATE

With over six years in home décor and retail, I’ve developed a deep love for styling and merchandising. For the past four years, I’ve had the incredible opportunity to grow in both areas through my role in Sales and Visual Merchandising at Bixby & Ball. That experience has expanded my ability to create beautiful, functional spaces—whether in a home or retail setting. Now, I’m thrilled to take the next step by launching The Dwell Edit, a consulting business focused on styling, visual merchandising and installations tailored to your unique space and aesthetic. Bixby & Ball has been more than a workplace—it’s been my teacher, my comfort and my family. I’m deeply grateful for these past four years and excited to continue doing what I love in this new chapter!

Sydnie Goodwin

Sydnie Goodwin

CREATIVE DIRECTOR

After a decade in publishing—including roles at Seventeen Magazine and as Creative Director at San Diego Magazine—I’ve developed a flexible design style that adapts seamlessly to any brand voice. Most recently at Bixby & Ball, I’ve applied that creative range across web, email, social and styling—shaping a cohesive brand experience across every touchpoint. I believe great design should not only look good, but work—beautifully, strategically and consistently across every platform. If you’re looking for a creative partner who can bring your brand to life with intention and impact, I’d love to connect.

Ben Surminsky

Ben Surminsky

OPERATIONS DIRECTOR

For the past six years, I’ve led the operational side of the business—handling logistics, vendor relationships, and the many moving parts that keep things running smoothly. I take pride in building systems that support the team and our clients, making sure everything flows with care and precision. I’m at my best in thoughtful, creative environments where clear communication and integrity matter. As I look ahead, I’m excited to bring my experience and steady presence into a new chapter—and I’m looking to connect with teams building meaningful, creative experiences.

Jessica Galvao

Jessica Galvao

INVENTORY & WAREHOUSE MANAGER

Pet care has been a meaningful side passion throughout my time at Bixby & Ball. For over five years, I’ve cared for dogs, cats, and even the occasional bunny—providing everything from walks and playtime to overnight stays and special care routines. I’ve been lucky to support friends, coworkers, and neighbors by keeping their pets happy, safe, and loved while they’re away. It’s a joy to bring that same sense of warmth and trust to every animal I care for. If your furry friend ever needs a loving sitter, I’d be happy to help!

Jess.Galvao.2025
Jess.Galvao.2025
Nichole Igel Acuña

Nichole Igel Acuña

VISUAL MERCHANDISING & SALES ASSOCIATE

Creative design professional with over 10 years of experience in visual merchandising and styling, including 6 years with Bixby & Ball. With previous roles in merchandising for small boutiques and Anthropologie’s art display team, I bring a strong eye for detail, storytelling, and craftsmanship. Currently developing Elli Jean Co., a multifaceted studio focused on event and interior styling, illustrative design, and freelance creative direction rooted in artistic expression. Looking to elevate your brand’s visual story or add an artistic touch to your next event? Let’s create together.

Thank you and don’t forget to stay in touch!