Emma Sofa by Moss Home

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Fabric
Bonanza Optic White 74% Cotton 26% Linen
Safari Optic White 100% Linen
Penelope Bone 51% Recycled Polyester 49% Polyester Performance
Luca Parchment 100% Polyester UV
Luca Snow 100% Polyester UV
Luca Oyster 100% Polyester UV
Biddeford Bone 100% Polyester
Avalon Flint 100% Polyester
Safari Oatmeal 100% Linen
Safari Flax 100% Linen
Elemental Metal 100% Linen
Fargo Oatmeal 100% Leather
Bobbie Slate Blue 62% Polyester 38% Cotton
Elemental Indigo 100% Linen
Size
84"
96"
108"

Bixby & Ball Made to Order Pieces

By checking the box, you acknowledge and agree to the following terms and conditions.

All Bixby & Ball made to order pieces are a final sale, so we ask that you carefully review the product details and lead times before proceeding with your purchase. Lead times are located on the product page under the Shipping & Returns tab. Once the order has been placed and put into production, no changes can be made and it is considered final and cannot be cancelled, refunded or returned.

Please note that all lead times are approximate and are subject to change based on manufacturer production schedules and availability. In the event that lead times are adjusted beyond the original estimated date of completion, Bixby & Ball will provide updates on impacted items as soon as we receive them. Please allow an additional 1-3 weeks for shipment from the estimated date of completion. If multiple items are ordered at the same time, the full order will ship together once all items are completed.

Fabrics may vary from each given dye lot and an exact match cannot be guaranteed. If a cutting for approval (CFA) is requested, lead times will be increased by approximately 1-2 weeks pending customer approval. It is recommended to request fabric swatches before placing an order to confirm your selections. To request fabric swatches free of charge, please email hello@bixbyandball.com or call 858.436.7214.

It is the responsibility of the customer to confirm that all purchased pieces will fit through entry points and into the desired space upon delivery. Bixby & Ball will not be held responsible if made to order pieces do not fit through entry points or in desired spaces. Should this situation occur, a 20% restocking fee will be assessed for returned items pending our approval, in addition to any return shipping costs.

Prior to shipping, all items are thoroughly inspected with great care to ensure they meet our quality standards. In rare cases damage can occur during transit. It is the responsibility of the recipient to inspect all items before signing off on delivery. If damage has occurred during transit, please contact Bixby & Ball immediately and confirm that the delivery service has notated the damages in detail on the bill of lading. Without proper notation of any such damage at the time of delivery, we will be unable to file a claim with the delivery service on your behalf. Bixby & Ball will not be held responsible for any damages once the item has left the manufacturer’s warehouse, however any such issues will be resolved with the delivery service directly on the customer’s behalf.

We proudly stand behind all of our products and will gladly accept responsibility for defective items if it is determined to be a manufacturing issue. Should the item be deemed defective by Bixby & Ball, we will provide a replacement, not a refund. If you believe your item is defective, please contact us at orders@bixbyandball.com within 48 hours of delivery.

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You deserve to have a sofa that matches all of your comfort and style needs. The Emma chair checks all the boxes necessary to make your seat a seamless union of elegance and luxury.

Additional fabric, widths, depths, and fill options available. For more information or to request fabric swatches, please contact us at hello@bixbyandball.com.

Manufactured by Moss Home. Shown slipcovered in Safari Natural.

  • Slipcovered with wrap around skirt
  • Topstitched
  • Bench seat
  • Lumbar pillows included
  • 10/90 down & feathers cushion fill
  • Leg dimensions: 3"w x 2"d x 4"h

All Moss Home standard upholstery is made to order in 6-8 weeks per fabric availability. The lead time for upholstery included in the Moss Home Express Program is 2-4 weeks per fabric availability. All upholstery ships via third party carrier and is not eligible for expedited delivery. Please contact us at hello@bixbyandball.com for more information. 

At Bixby & Ball, we strive to offer the highest quality and satisfaction and we want you to love your pieces as much as we do! If you are not completely satisfied with your purchase, we will gladly offer you an exchange or refund of merchandise within 30 days of purchase, less shipping and handling. All rugs, lighting and mirrors incur a 15% restocking fee per piece, per return. Pieces must be unused, uninstalled, and in their original packaging. Upholstery, furniture, art, holiday and sale items are a final sale and cannot be returned or exchanged. All items are carefully inspected prior to shipment, but unfortunately damage can occur in transit. We ask that you inspect your pieces upon receipt and notify us of any damages within 48 hours so we can assist you promptly.

If you have any questions about shipping, delivery or returns, please see our Shipping & Returns page for our full policy or contact us at 858.436.7214 or orders@bixbyandball.com.

Shopping for a client? Ask us about our Trade Program

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